Frequently Asked Questions

You can reach us via email at contact@timaraa.com or call us at +91-9198885281 Our support team is available Monday to Saturday, 10 AM to 6 PM IST.​

Prices displayed are inclusive of taxes for domestic orders. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Yes, we use industry-standard encryption technologies to ensure the security of your payment information.​

We accept various payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets.​

Return shipping charges may apply, depending on your location and the reason for the return. Our customer service team will provide detailed information during the return process.

To initiate a return or exchange, please contact our customer service team with your order details. They will guide you through the process.​

We accept returns and exchanges within 3 days of delivery, provided the items are in their original condition with tags intact. Customized products are not eligible for return or exchange.​

Once your order is dispatched, you will receive a tracking number via email to monitor your shipment’s progress.

Yes, Timaraa ships worldwide. International shipping costs and delivery times are calculated at checkout based on your location.​

We offer standard and expedited shipping options. Delivery times vary based on your location and the chosen shipping method. Detailed information is available at checkout.​

Yes, we provide customization options for select products. Please refer to the product page for availability or contact our customer service for more details.​

We strive to display product colours as accurately as possible. However, variations may occur due to monitor settings and lighting conditions.​

Each product page includes a detailed size chart to help you select the perfect fit. For additional guidance, our customer service team is happy to assist.​

Orders can be modified or cancelled within 24 hours of placement. Please contact our customer service team promptly for assistance.​

Click on the ‘Forgot Password’ link on the login page and follow the instructions to reset your password.​

While you can browse our collections without an account, creating one allows you to track orders, manage your wishlist, and enjoy a personalized shopping experience.​